What can be worse than having an application that is affected by issues and bugs? Well, they can be a nightmare for enterprises, especially if their business depends on software applications. Moreover, if there are too many issues in an application, it can cause a business with huge and irrecoverable losses. Although defect tracking is a part of the software development process, yet if ignored, it can have a direct impact on a business. Thus, organizations need to hire software testing companies that implement the right defect tracking toolsand have efficient teams to ensure a defect-free application.
The users of an application expect an error-free user experience. If they fail to achieve it, they either abandon the application for good, and switch to a competitor, or leave bad reviews on various online forums. All these situations can damage an organization’s repute and consume a lot of time that could be used to introduce new features to an app. This is why the bug tracking process is extremely important and organizations should invest in the right firm that is equipped with the best tools.
Bug Tracking System
A bug or issue tracking system is an application that detects, reports, and manages data related to bugs that appear in a software application. Typically, a bug tracking system is integrated with a bug management software that automates the process of monitoring and tracking issues that affect the performance of an application or a company’s information infrastructure.
With an efficient defect tracking system in place, QA teams can be sure that they have a smooth and secure software development process. Most of these bug tracking systems can be found in the form of open-source defect tracking tools on the web and allow end-users to report bugs directly.
Creating High-Quality Products
An issue tracking system ensures that issues are easily detected and fixed. It helps in getting rid of issues in a software application by regulating the work of all team members, which is the key to ensure the completion of projects. It acts as a tool to perform an in-depth analysis of bugs and provide visibility into the overall direction of a project. Defect tracking tools are important for implementing corrective measures in time, ensuring high-quality products are delivered on time.
Customer Satisfaction
One of the most important benefits of a bug tracking system is that the end-users get the final software products that perform better and have quick updates and frequent bug-fixes. They can also use these applications to easily report bugs and provide all information that developers need. The QA teams, developers, and managers can provide their suggestions and feedback on the reported issues, and enhance the service provided. When customers are involved during the testing phase, they are pleased with the final product and may also recommend it to others.
An issue tracking toolensures bugs are resolved according to their severity. QA teams work on high-priority bugs first, and if they are dealt with in the early phases of the development cycle, the overall success of a product can be enhanced.
Author Bio: As a Senior Marketing Consultant at Kualitatem, Ray Parker loves to write tech-related news, articles, specifically quality assurance and information security. Apart from his techie appearance, he enjoys soccer, reading mysteries, and spending long hours working over at the New York office.
