In the wake of digital transformation, the banking and the financial services domain has gone through tremendous change especially in terms of technological advancements and digitalization of services. Fintech companies in general, and banks in particular have developed a significant dependency on efficient mobile application to ascertain a great customer experience. Keeping this in consideration, it is critical that the functions performed by the mobile app software are error-free and smooth in order to deliver safe and secure transactions.
Need for Software Testing for Banking Apps
Banking applications serve millions of transactions and cater to a large customer base, which requires high performing apps with effective responsiveness and defect free software. Owing to these requirements, the bank applications necessitate effective end to end testing of the software system, and since these applications have inherent complex dependencies, a thorough and comprehensive testing process is needed in order to meet the quality parameters.
From secured storage of confidential data and smooth cashless transactions to multi-tier functionalities, the customer expectations from quality banking apps have risen in the digitized and competitive market.
There is mounting pressure on banking enterprises to use the services of a bank app testing company to ensure high quality performance. Software testing is no longer optional as it is essential for the applications to have ability to perform large scale integrations with various other applications, support multiple concurrent user sessions, perform numerous large transactions. Moreover, they should be able to offer real time services to the user without any delays and to track any transactions so that the details can be reported to the users.
Use Cases in Software Testing of Bank Applications
Banking and Finance applications are relatively more peculiar as compared to other products largely because they are customer facing enterprises, have wider consumer base, and stringent security compliance standards. Owing to this, the bank app testing companyincludes specialized test cases in the banking application test suite for a more comprehensive approach.
1. Ensure that the user can log in with their valid credentials – however, in case the user forgets their password or attempts multiple failed logins, an easy and secure restoration mechanism should be available.
2. Check if the user is able to perform the basic functions without any glitches – be it a transaction between the user’s own credit card and account, or between the user and a different account, the transaction should be timely and seamless.
3. The app allows the user to change their login credentials in a secure and easy way – the development team should enable the app so that it can facilitate the updating process of the personal details while keeping the records database up to date as well.
4. Ascertain that the user is able to carry out transactions with multiple other users with the limitation that the user has sufficient balance in their account. 5. The app is secured so that it is blocked after multiple failed login attempts – this case is to protect the app from a brute force attack. However, after blocking the account, there should also be an easy and non-compromising mechanism to restore the account.
